Matthew Walker Comprehensive Health Center

Iretta Washington 4 months ago

June 13th went there for an appointment when I say the ladies at the front desk for medical was very very rude! Attitude the way they talked to a man who needed help was ridiculous, I felt like I was getting on there nerves! This is my life and I'm coming to you for help, She said if you don't have insurance it's 30.00 dollars and if they do lab your gonna have to pay for it! They don't offer help getting insurance anymore? My blood pressure was through the roof I was dizzy standing there no one offended to help me sit down my husband who could barely stand himself had to help me! What happened to Matthew Walker? No one wants to help you but will make you feel degraded and ashamed for seeking help, My heart is broken and I was embarrassed in front of other people.. why just why do me like this 😭

Tia B 4 months ago

If I could give 0 starts I would. Dr.Junior was the worse doctor I’ve ever had! I went in because I had been sick for almost a month. He blew off everything I said and tried convincing me that I had something that I didn’t. We got blood drawn and because he was so dead set on it being one thing he missed other underlying conditions. I’ll never return here and you shouldn’t either!

Brittany McDonald 6 months ago

I saw Dr. Lewis today. She is a delight. Very easy to chat with about medical issues. They are lucky to have such a wonderful Doctor.

Monique Jordan 8 months ago

I was locked out of my house. It was around 7am, I went to throw my trash away. I came outside with a scarf on my head, a t shirt gown and no shoes. I forgot my keys and cell phone. I was locked out of my house. I did not need any money, just for someone to call a locksmith. No one would help me, they just looked at me horribly. I walked down to Matthew Walker and they let me use their land line phone to call a locksmith. I was so happy, because no one else would help me. They made me proud to be a property tax payer in the same neighborhood as them. Now I'm taking my dental insurance to their dental department. I'm looking for great results. I will keep you all informed. Thanks Matthew Walker for helping me when no one else would help me!!!!

Sofia EL MALIKI 10 months ago

I’ve been coming to Matthew Walker for the past couple of years, and I’ve become increasingly frustrated with their service. The billing is consistently incorrect; I get charged when I show up, and there are ALWAYS bills on the back end, and even when I pay, I keep receiving notices for charges I’ve already settled. It’s incredibly messy and disorganized, and their billing process is far from transparent. When issues arise, it’s nearly impossible to get help. I’ve spent hours on the phone waiting for someone to follow up, and often nobody ever does. I’ve ended up paying extra money without even understanding why. The dentists themselves are okay, but the experience is consistently disappointing. I always arrive 10 minutes early as requested, yet I’ve never been seen on time. I regularly end up waiting an hour to an hour and a half past my appointment time. Overall, the disorganization, poor communication, and lack of transparency have made this a frustrating experience. I will not be returning.